Your Local Gresham Auto Repair Specialists

Thank you to Scott and the Auto Firm NW crew for helping out with the extensive repairs on my Plymouth Prowler. Appreciate all of the hours that you put in to get this back on the road. Amazing job resourcing the more difficult to find parts. HIGHLY recommend visiting Auto Firm NW for automobile needs. Definitely a return customer! 5 stars all the way

I can't say enough good things about this mechanic shop! From start to finish, my experience has been nothing short of exceptional. The team is incredibly professional and honest—they always make sure to explain what’s going on with your vehicle and give you an accurate estimate before doing any work. No surprises, just transparency and integrity. The work is always done quickly and to the highest standard. Every time I’ve come in, the repairs are completed in record time, and my car runs like new afterward. What really stands out to me is how welcoming and kind everyone is when you walk in. You feel like a valued customer from the moment you arrive. I trust them so much that I recommend them to my family members and take all my vehicles here. It’s refreshing to find a shop that prioritizes honesty, efficiency, and quality. Highly recommend to anyone looking for a reliable mechanic!

Hands down the best service I've received from a mechanic. From the professional customer service to the quality of the work performed, you'll receive nothing but their undivided attention. They won't BS you with work that doesn't need to do done and have always been honest with their diagnostics and transparent with the cost. I don't trust any other mechanics with my vehicles.

All I can say is thank God they were recommended and i see why. Very quick service to diagnose. Very communicative. Based on what was expected this shop went 100 extra miles. Not to trash other shops because some times you do have to throw parts at a car. If you dont know that you don't understand vehicle repair 101. They were so thorough they found my issue to be a broken wire to a sensor on my turbo. Other places wanted to replace my turbo. Just being thorough save me thousands. They also asked me if I wanted the more expensive option of rewiring or rerouting and explained the difference. I took the cheaper option and the work looks factory. Thank you all so much. I said I was going to leave you a great review and you tried to make it easy and gave me a slip so I didn't waste my time doing it the slow way. While I thank you for considering my time you all took extra time to save me money so I did this review respectfully the slow way. My last shop was awesome but in Vancouver and the taxes now suck to get reimbursement so you guys got you a new return customer for sure. Thank you all the entire team for helping me out on my Duramax!!!

These people have high standards, attention to detail, and use quality parts. I have to shout them out for helping me out today when I got towed in; they had to fix another shop's work. They didn't charge me but instead wished me "Merry Christmas". For real, these guys are solid. I feel like I gotta switch to using these folks from now on. Thank you!

I highly recommend this repair shop to anyone! The staff here are very friendly, helpful, and honest. I got into a situation where my front differential broke. They immediately showed me the issue, and honestly told me it wasn’t worth fixing. They didn’t give me the run around trying to charge me extra to fix it or anything, just told me what it would cost and advised against it. I think their prices are pretty reasonable too. They also helped me coordinate getting the car scrapped afterwards when I was in a bind because I was passing through town. It was a pleasure working with them, and will definitely use them for any car repairs I need in the future. It seems like all the employees enjoy working together happily like a family.