Your Local Gresham Auto Repair Specialists

If you’re looking for an honest and skilled mechanic, Auto Firm NW is the place to go! Honestly, if I could rate them higher than five stars, I absolutely would. The owner truly cares about every single customer that walks through his door and is honest right off the bat. We were really hesitant in trying out Auto Firm because we go to a family mechanic but our mechanic couldn’t get us in soon enough so we took a risk on Auto Firm and I’m very glad that we did. Scott made us forever customers!

Good service and good attitudes have Value. I don't have a service experience to share, but I wish to thank the great people that work at this shop. I was on my way to DEQ to get my car tested. When I got very close to DEQ my upper radiator hose burst and I was losing fluid and starting to heat up. Fortunately I was close enough to hobble to their parking lot. Not wanting to run my car any longer than I needed to I just pulled into their back lot and parked in front of one of their cars that was there for repair. I went in and explained my circumstance to what I believe was the owner (I am embarrassed to say I did not get anyone's name) and asked him if he might have the hose I need. I told him I could fix it myself and get my car off his lot. He immediately called one of his vendors and found the part and then handed his phone to me to directly pay for it. (Stand up dude comment number one, instead of making $$ off me he just had me purchase it) I had to wait over an hour for the part to be delivered and they made no fuss about the fact I was blocking a spot in their service area. My hose came and I put it on and then not wanting to be that guy I offered to pay them an hour of their time for their resources and expertise because to me this has value....and...I was going to need some water for my radiator and needed their shop to get it for me :) They refused to charge me (Stand up dudes and dudette comment number 2, once again just simply doing the right thing. Don't see that much anymore.) This is enough for me that the next time I am in need of repair, I will happily give these guys a try. Thank you all again for your courtesy and help!

Honestly the BEST mechanics I’ve ever been to. Always honest, never bothered by my annoying relentless questions. My husband and I have a Jeep and a truck. We will never go anywhere else. It’s a family business and they treat everyone so well. Insanely timely and talented. We will never go anywhere else I will take every car we ever have to them. And always, always recommend them to anyone who needs a good honest and kind mechanic. So grateful to have found them and always go back.

They always do great work on my vehicles. Always Recommend to family and friends. Scott and David are great! Prices are also very fair!!

Thank you to Scott and the Auto Firm NW crew for helping out with the extensive repairs on my Plymouth Prowler. Appreciate all of the hours that you put in to get this back on the road. Amazing job resourcing the more difficult to find parts. HIGHLY recommend visiting Auto Firm NW for automobile needs. Definitely a return customer! 5 stars all the way

I’ve had a handful of mechanics in the past. Some have been very technically adept, but lacking in customer service. Not this place; they offer it all. I went to them needing a full brake overhaul. From the very first interaction, I sensed that this was a team of very confident, tight-knit folks. They were both kind and efficient, and the turnaround was extremely fast. I’ve got a new go-to mechanic now!